1. Observe and protect
Photograph what's visible, stop further damage if it's safe to do so, and note anything relevant that happened before.
2. Evaluate the house and site
For a Roswell property, that means weighing red-clay drainage, tree-shaded moisture retention, water category, and elapsed time before any scope gets planned -- there's no same-day promise attached.
3. Define a written scope
Get preparation, protection, materials, permits, testing, and change-order terms nailed down in writing.
4. Compare providers
Verify Roswell-area credentials first, then compare how each proposal reasons through the job, not just its bottom line.
5. Inspect closeout
Before signing off, confirm test results, cleanup, paperwork, and what maintenance is still the homeowner's job.